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To: ISP customer support
Subject: Emails not being received
Hello. My name is XXXX and I have been a customer of your services since XXXX. I understand that you have mail filters in place to protect customers like myself from unsolicited email; however, this has made it impossible for me to receive certain newsletters, announcements, and promotions that I have subscribed to receive. I value these communications and would like to receive them using this email address.
The sender of these mailings uses a product called Constant Contact to deliver their emails, and it appears that your filters are blocking their mail. Constant Contact has strict anti-spam policies, this is mail that I asked for and is not spam.
I ask that you remove the block on Constant Contact or add them to your white list. For further information about Constant Contact you may contact the Ops team at Constant Contact - 781.444.6160 ext. 303 or postmaster@constant.contact.com
Sending domains:
*roving.com
*confirmedcc.com
*constantcontact.com
Sending IP addresses:
63.251.135.75
63.251.135.74
63.251.135.115
63.251.135.98
63.251.135.103
63.251.135.109
66.151.184.35
66.151.184.36
66.151.184.37
66.151.184.38
64.95.77.162
64.95.77.163
64.95.77.164
63.251.135.94
63.251.135.95
64.95.77.166
64.95.77.167
64.95.77.168
63.251.135.96
63.251.135.97
Please let me know if you are able to fix this problem.
Regards,
XXXX
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